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Please do not wear any perfumes or lotions due to severe allergies in the building.

Deposits & Cancellations

A credit card is required to be kept on file to book any appointment. If an appointment is canceled or rescheduled, a $20 fee will be charged to the credit card on file. Deposits to hold an appointment are non refundable. The deposit can NOT be transferred to another booking.

Gift Certificates

Gift certificates can not be exchanged for cash.

Purchased Gift Certificates may be redeemed for services or products - and balances can be carried over.

Promotional Gift Certificates may be used for services only and balances may not be carried over.

Arrival Time

Please arrive a few minutes prior to your appointment. This will ensure you have the full time for your treatment.

Due to the size of our studio, please do not bring any additional guests or children.

Confirmation Policy

As a courtesy, the day before your scheduled appointment, you will receive a confirmation phone call or text.


Gratuities are Non Refundable.

Deposits, Services, and Gift Certificates DO NOT include Gratuities.

Cell Phones

If you use your Cell Phone or Device, Please be Courteous to other Guests and Stylists while in Brava Hair Studio and Day Spa.

  • Please keep your Cell Phone or Device on Silent/Vibrate, Absolutely NO calls on Speaker Phone, Do Not Listen to Music or Videos.

  • Please keep your voice down if you must take a call.


No Refunds will be given on Gift Certificates, Deposits, or Pre-Paid Appointments.

No refunds will be given on services or gratuities.

If you are not satisfied with a product, return the item within seven (7) days and a credit will be issued. No cash refunds.

*All makeup and skin care product sales are final. These products can not be returned or exchanged.

Payment Options

Brava excepts cash and all major credit cards. We also except some foreign currencies.

Call Us Today At (850) 833-3003